Workshop E2

Workflow Transformation: Integrating AI into Social Work Practice & Education

工作流程轉型：將 AI 融入社會工作實務與教育

Instructor: Mr. Linghan Sun 孫淩寒先生 (Zhejiang Shuren University)

Date, Time, & Location: Monday, June 8, 2026 | 14:00 – 17:00 | HG01

Language: Chinese

[Introduction] This workshop is designed for social work educators, organizational leaders, and practice researchers who seek to move beyond basic AI tool use toward more systematic integration. It will focus on how artificial intelligence can be embedded into the core processes of administration, education, and practice research in order to support more coherent, scalable, and sustainable forms of professional work.

The workshop focuses on three interrelated areas. First, it examines how artificial intelligence can support administrative workflows in organizational and educational settings, covering the full cycle of professional tasks, including data collection, document drafting, report writing, project evaluation, and organizational knowledge management. Second, it explores the application of artificial intelligence in evidence-based social work, with the aim of lowering the barriers to evidence-based practice and supporting the simulation and analysis of service outcomes. Third, it discusses the role of artificial intelligence in practice research, with a focus on assisting in the organization of practice materials and promoting the articulation of tacit knowledge in social work, as well as its extended applications.

The workshop will draw on accessible, easy-to-use China-based AI tools, such as Qwen, Qoderwork, and Qclaw, to design reusable workflows; it will also use generative AI tools such as CodeBuddy to design and develop multi-purpose apps. Through this workshop, participants will gain a clearer understanding of practical pathways for integrating artificial intelligence into professional environments and will be encouraged to rethink the role of AI: it is not only an auxiliary tool for improving productivity, but also an important component in reconfiguring workflows for education, organizational management, and social work practice research.

本工作坊面向有意從基礎人工智慧工具使用進一步邁向系統性整合的社會工作教育者、機構領導者以及實踐研究者。 工作坊將重點探討如何將人工智慧嵌入行政、教育與實踐研究的核心流程之中，以支援更具連貫性、可擴展性和可持續性的專業工作方式。

本工作坊聚焦於三個相互關聯的領域：第一，探討人工智慧如何支持機構與教育場景中的行政工作流，覆蓋專業任務的完整週期，包括數據收集、文書起草、報告撰寫、項目評估以及機構知識管理。 第二，探討人工智慧在循證社會工作中的應用，以降低循證實踐的使用門檻，並支援服務效果的類比與分析。 第三，探討人工智慧在實踐研究中的作用，聚焦於協助整理實踐資料，推動社會工作隱性知識的顯性化及其延伸應用。

工作坊將結合中國本土、易於使用的人工智慧工具，如 Qwen、Qoderwork 和 Qclaw 等，設計可複用的工作流; 借助 CodeBuddy 等生成式人工智慧工具，設計和開發多種用途的 APP。 通過本工作坊，參與者將更清晰地把握將人工智慧整合進專業環境的實施路徑，並重新理解人工智慧的角色：它不僅是提升生產力的輔助工具，更是重構教育、機構管理與社會工作實踐研究工作流的重要組成部分。

 [Bio] Mr. Linghan Sun is a Dawning Expert Consultant, Lecturer, holder of a Master of Social Service Management from The University of Hong Kong, Deputy Head of the Department of Social Work in the School of Public Administration at Zhejiang Shuren University, and a Certified Intermediate Social Worker. Sun is among the first cohort of Zhejiang Province’s volunteer service theory experts, serves as an expert committee member of the Medical and Mental Health Social Work Committee of the Hunan Social Work Association, and previously served as a member of the Huzhou Civil Affairs Standardization Technical Committee. Main areas of interest include AI and social work, social work in mental health, and social work practice research.

Since 2023, Mr. Sun has actively explored AI in social work and has delivered multiple AI-themed training sessions for civil servants, community workers, staff of social organizations, and DSW and MSW students. As a core team member, Sun successfully secured approval for the university’s New Liberal Arts Research and Practice Project, “The Application of AI Technology in Courses Related to Health Social Work.” Mr. Sun published the paper “AI Exposure: Challenges and Responses of Social Work Educators” in Urban Social Work Research, Vol. 16. A student paper supervised by Sun, “The Use of Theory in Mental Health Social Work Practice: Also on the Applications and Limitations of Artificial Intelligence in Text Analysis,” received Third Prize in the undergraduate category at the National Social Work Student Forum (2024). The university elective course “Me and Artificial Intelligence: Technology, Application, and Ethics” was selected as one of the first university-level general education courses on AI. The project “Co-Creation Between Teachers and Generative AI: Reengineering the Teaching Process of the Course Social Policy and Law” won Third Prize in the university’s first AI Teaching Skills Competition for faculty. Another project, “Optimizing Teaching Processes Through Teacher–Generative AI Collaboration: The Case of Social Policy and Law,” was recognized as a university AI+Teaching Innovation Case. Mr. Sun has also participated in the internal testing of “Adao,” an AI assistant developed by Dawning Consulting, and in the design and development of an AI assistant for home visits in child social work.